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who we are
Tella Thera is a labour of love initiated by a couple, built by a few, and inspired by many.
If you enjoy a collaborative atmosphere and the opportunity to be part of a community dedicated to sustainability and excellence, then Tella Thera is for you. We offer a fun, supportive culture where your growth and well-being are top priority.
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our ethos
Tella Thera is more than a place to stay; it’s a destination crafted with deep respect for our natural world. Every element, from zero-waste kitchens to renewable materials and thoughtfully designed spaces, invites our guests to pause, reconnect with themselves, and experience the tranquility that comes from harmony with nature.
Here, we believe in a slower, more intentional way of life, one where luxury is measured not by excess, but by the quality of care and connection we bring to every detail.
Serve as the welcoming face of Tella Thera, guiding guests through their experience from arrival to departure. With a warm, service-oriented approach, you’ll help guests immerse in the hotel’s tranquil ambiance, connecting them with the beauty of Crete and the hotel’s eco-friendly philosophy. Responsibilities: - Greet each guest warmly, guiding them through check-in, check-out, and any service needs during their stay. - Share insights about the hotel’s eco-friendly features and local area highlights, helping guests connect with their surroundings. - Coordinate with other departments to ensure guest needs are met seamlessly, from special requests to room preparation. - Maintain an organized and peaceful front desk area that reflects the calm of the hotel. - Manage room reservations and handle guest inquiries, offering thoughtful recommendations for nearby attractions, dining, and wellness activities. Qualifications: - Previous front desk or guest services experience in a luxury or boutique environment. - Knowledgeable about local attractions and sustainability in hospitality. - Exceptional communication skills, with a warm and welcoming demeanor. - Ability to handle guest inquiries with patience and care, even in busy moments.
Assist guests in settling into the Tella Thera experience, offering service with attentiveness and grace. From luggage assistance to insightful recommendations, you’ll play an essential role in enhancing each guest’s connection with our unique setting. Responsibilities: - Help guests with luggage upon arrival and departure, ensuring a smooth and welcoming experience. - Provide transportation assistance and accompany guests to various locations on property as needed. - Share information about hotel amenities, eco-friendly practices, and local highlights to enrich the guest experience. - Assist with property upkeep by keeping pathways, entrances, and public areas clean and welcoming. Qualifications: - Previous experience in guest services, ideally in a luxury or boutique hotel. - Physical capability to handle luggage and other guest needs. - Friendly, attentive, and service-oriented with a passion for helping guests feel at home.
Lead our housekeeping team in creating a serene, eco-friendly environment where every detail reflects Tella Thera’s commitment to sustainable luxury. You’ll be responsible for maintaining pristine standards while using natural, eco-conscious materials and practices. Responsibilities: - Train and supervise the housekeeping team, ensuring all members adhere to eco-friendly practices and high cleanliness standards. - Foster a team environment that emphasizes attention to detail, efficiency, and the mindful use of resources. - Implement eco-conscious cleaning techniques and products, maintaining cleanliness while reducing environmental impact. - Oversee inventory management to minimize waste, focusing on natural, renewable materials and responsible sourcing. - Ensure each room embodies Tella Thera’s serene, nature-inspired design, with a focus on comfort, tranquility, and sustainability. - Anticipate and fulfill guest requests with warmth and attention to detail, creating a welcoming and refreshing atmosphere. Qualifications: - Proven experience as a Head of Housekeeping in a luxury or boutique hotel setting. - Strong understanding of sustainable housekeeping practices. - Exceptional leadership and communication skills, with a commitment to eco-friendly practices. - Passion for delivering a pristine guest experience with minimal environmental impact.
As a Housekeeper at Tella Thera, you’ll be an integral part of creating a relaxing, sustainable retreat for our guests. Using eco-friendly methods and materials, you’ll prepare guest rooms and public areas to the highest standards of cleanliness and tranquility. Responsibilities: - Clean and prepare guest rooms and public spaces with meticulous attention to detail, ensuring each area reflects our commitment to sustainable luxury. - Use eco-friendly cleaning products and minimize resource use to uphold our environmental standards. - Anticipate and respond to guest requests thoughtfully, helping create a sense of calm and comfort. - Handle housekeeping supplies responsibly, supporting inventory management that minimizes waste and prioritizes natural, reusable products. Qualifications: - Previous experience in housekeeping within a high-quality, eco-conscious establishment is preferred. - Understanding of sustainable practices and commitment to eco-friendly standards. - Detail-oriented and reliable, with a passion for creating beautiful, clean spaces that align with our natural surroundings.
Oversee the hotel’s night operations with professionalism and precision. You’ll be responsible for ensuring guest comfort and security, along with managing late-night check-ins, check-outs, and financial reconciliations. Responsibilities: - Assist with check-ins, check-outs, and guest requests during the night, offering prompt and courteous service. - Monitor property security, ensuring a safe, peaceful environment. - Reconcile daily transactions, prepare reports, and oversee the front desk’s overnight operations. - Coordinate with housekeeping and other departments to ensure smooth service for early check-outs and late arrivals. - Conduct regular property inspections, ensuring common areas are clean, secure, and well-maintained. Qualifications: - Experience as a night auditor or front desk agent in a boutique or luxury hotel. - Strong attention to detail, with basic financial and administrative skills. - Calm, reliable, and able to manage nighttime tasks independently. - Attentive to guest needs, providing a reassuring presence during late hours.
As the Front Office Manager at Tella Thera, you will be the driving force behind delivering exceptional guest experiences from the moment they arrive to the time they depart. You’ll lead the front office team with passion and professionalism, ensuring that every interaction reflects our commitment to sustainability, mindfulness, and nature-inspired hospitality. This role combines leadership with hands-on involvement in daily operations to uphold the highest standards of service. Responsibilities: - Oversee all front desk operations, including check-in, check-out, and guest inquiries, ensuring seamless and personalized service. - Greet guests warmly and handle escalated issues or special requests with professionalism and care. - Actively monitor guest feedback, addressing concerns promptly and implementing improvements where needed. - Collaborate with other departments to create cohesive, memorable guest experiences. - Lead, train, and motivate the front office team to provide exceptional service in line with Tella Thera’s philosophy. - Conduct regular team meetings to communicate goals, updates, and guest feedback. - Develop staff schedules, ensuring adequate coverage during peak and off-peak periods. - Foster a supportive and positive team environment, encouraging growth and development. - Ensure accurate and efficient management of reservations, billing, and guest records. - Monitor daily operations to identify and resolve issues promptly, maintaining smooth workflows. - Collaborate with the General Manager to optimize room occupancy and revenue. - Implement and uphold hotel policies, procedures, and sustainability practices at the front desk. - Proficiently use the Property Management System (PMS) to manage reservations, guest profiles, and reporting. - Train team members in the effective use of PMS and other front office tools. - Ensure all systems and equipment are maintained and functioning properly. Qualifications: - Proven experience in a similar leadership role within a luxury or boutique hotel environment. - Strong interpersonal and communication skills, with a natural ability to connect with guests and team members. - A proactive, problem-solving mindset with excellent organizational skills. - Passion for hospitality, sustainability, and creating meaningful guest experiences.
rooms division
job openings
Deliver an unforgettable bar experience by crafting cocktails that reflect our connection to the natural world, using locally sourced, organic ingredients that embody our commitment to sustainability. Responsibilities - Prepare creative, sustainable cocktails that highlight seasonal ingredients, appealing to a variety of tastes. - Provide guests with an educational, enjoyable experience, sharing insights about the ingredients and techniques used. - Take orders, serve drinks, and provide recommendations with warmth and professionalism. - Oversee ingredient sourcing and stock levels, ensuring the use of local, organic products while minimizing waste. - Work with the culinary team to repurpose ingredients, using every item thoughtfully to align with our zero-waste philosophy. - Conduct inventory audits and assist with ordering to ensure sustainable procurement practices. - Maintain a clean, organized bar area that reflects Tella Thera’s nature-inspired, eco-friendly design. - Ensure all bar equipment and glassware are in pristine condition, contributing to an upscale, seamless guest experience. Qualifications - Previous experience as a bartender in a high-quality, eco-focused establishment. - Knowledge of sustainable mixology and passion for creating unique, eco-conscious beverages. - Exceptional communication skills with a warm, approachable personality. - Ability to handle high-paced environments while maintaining impeccable attention to detail.
Bring creativity and commitment to our zero-waste kitchen, preparing dishes that honor the seasons and the integrity of each ingredient, sourced sustainably from local farms and our on-site garden. Responsibilities: - Prepare ingredients and dishes with precision, emphasizing flavor, presentation, and minimal waste. - Work alongside the kitchen team to uphold consistency in every dish, ensuring each plate aligns with Tella Thera’s high standards. - Use fresh, seasonal produce to create dishes that celebrate the natural landscape and flavors. - Adhere to our zero-waste kitchen principles, focusing on using each ingredient thoughtfully and creatively. - Monitor food storage and inventory to minimize spoilage and maximize sustainability. - Participate in repurposing leftovers or unused ingredients, finding innovative ways to reduce food waste. - Support the Chef and Sous Chef in daily kitchen tasks, ensuring smooth workflow and high-quality output. - Maintain a clean and organized workspace, in alignment with health and safety standards. Qualifications: - Previous experience in a high-quality, sustainability-focused kitchen. - Strong understanding of plant-based, seasonal cooking techniques. - Passion for eco-friendly cuisine and zero-waste kitchen practices. - Ability to work effectively in a collaborative kitchen environment.
Play an essential role in ensuring cleanliness and organization within our kitchen. Your work will support our culinary team’s smooth operations and contribute to a sustainable, eco-conscious environment. Responsibilities: - Wash dishes, utensils, glassware, and kitchen tools, ensuring they are cleaned and sanitized to high standards. - Maintain cleanliness of kitchen areas, including floors, counters, and dish stations. - Operate and maintain dishwashing equipment safely, following cleaning protocols. - Report any malfunctions or maintenance needs to the kitchen supervisor promptly. - Assist chefs by ensuring all dishware and utensils are available and prepared during peak hours. - Help with basic prep tasks if required, contributing to team efficiency. - Support waste reduction practices by recycling and disposing of waste according to hotel policies. - Adhere to eco-friendly cleaning practices, using designated products that align with Tella Thera’s sustainability goals. Qualifications: - Prior experience in a kitchen or hospitality setting is an advantage. - Ability to work efficiently and prioritize tasks in a fast-paced environment. - Strong attention to detail and commitment to maintaining cleanliness. - Positive and proactive approach to teamwork and responsibility. - Reliable and punctual, with a willingness to support kitchen operations as needed.
Lead the dining experience in our eco-conscious restaurant, ensuring each service reflects Tella Thera’s commitment to sustainability, nature-inspired menus, and a welcoming ambience. Responsibilities: - Create a memorable dining experience by anticipating guests’ needs and delivering a seamless, attentive service. - Guide guests through the menu, sharing insights on the seasonal, plant-forward dishes and zero-waste philosophy. - Handle special requests with flexibility and warmth, ensuring each dining experience is unique and personalized. - Train and mentor servers on service standards, menu knowledge, and eco-conscious practices to maintain a cohesive, well-prepared team. - Lead pre-shift meetings to ensure the team is aligned on daily specials, menu updates, and specific guest needs. - Support team members during busy times by stepping in where needed, setting a positive, energetic example. - Work closely with the kitchen team to coordinate the service flow, maintaining efficiency and sustainability in every step. - Uphold the zero-waste policy by monitoring food usage and ensuring minimal waste throughout service. - Assist with inventory management, keeping a mindful eye on stock levels to support eco-friendly purchasing and reduce excess. - Oversee the dining area’s cleanliness, ambiance, and table settings, ensuring they reflect Tella Thera’s relaxed, nature-inspired atmosphere. - Make sure lighting, music, and décor complement the guest experience, creating an environment where guests can unwind and connect with the surroundings. Qualifications: - Previous experience as a restaurant captain, lead server, or similar role in a fine-dining or boutique environment. - Strong knowledge of eco-conscious dining trends and a passion for sustainable cuisine. - Excellent communication and interpersonal skills, with an ability to connect with diverse guests. - A positive, collaborative attitude with a commitment to inspiring and supporting team members. - Adaptability in handling high-energy settings while maintaining poise and quality service. - A deep appreciation for sustainability, with knowledge of zero-waste practices and eco-friendly standards.
Provide attentive, knowledgeable service that guides guests through our seasonal, plant-forward dining experience, creating memorable connections with each guest. Responsibilities: - Greet guests with a friendly, professional demeanor and guide them through our menu, explaining seasonal offerings and sustainable sourcing. - Anticipate and accommodate guests' dietary needs, customizing their experience with care and attention. - Support guests’ questions about our eco-conscious philosophy, creating a deeper connection to their dining experience. - Ensure timely, accurate delivery of orders, checking in periodically to ensure guest satisfaction. - Collaborate with the kitchen team to provide seamless service flow, even during busy shifts. - Support the team with additional tasks like table setting and clearing, maintaining a smooth dining experience. - Uphold our zero-waste commitment by carefully managing resources and minimizing single-use items. - Contribute ideas for sustainable improvements, working closely with the team to implement best practices. Qualifications: - Prior experience as a server in a fine-dining or boutique restaurant environment. - Knowledgeable about eco-friendly dining practices and plant-based cuisine. - Positive, service-oriented personality with strong communication abilities. - Ability to work well in a team, adapting to the dynamic flow of a high-quality dining environment.
Support the Chef in leading a kitchen that champions local produce, seasonal flavors, and zero-waste practices. This role balances culinary creativity with leadership to deliver a dining experience rooted in sustainability. Responsibilities: - Assist in leading and training kitchen staff, ensuring each member is aligned with our eco-friendly and culinary standards. - Supervise daily operations, ensuring smooth workflow and timely service. - Collaborate with the Chef to develop a seasonal, plant-forward menu that reflects our connection to the land. - Manage inventory to avoid over-ordering and minimize waste, prioritizing sustainable sourcing practices. - Contribute to new dishes that make use of locally-sourced ingredients and support the zero-waste philosophy. - Maintain high standards of food quality and presentation, ensuring each dish aligns with Tella Thera’s reputation. - Ensure kitchen safety and hygiene practices are rigorously followed. Qualifications: - Proven experience in a similar role within a high-quality, eco-conscious dining establishment. - Strong understanding of seasonal, plant-based ingredients and sustainable sourcing. - Ability to inspire creativity and innovation within the team. - Exceptional organizational and communication skills, with a commitment to sustainable values.
restaurant
As the Spa Assistant Manager at Tella Thera, you’ll blend leadership with hands-on expertise to deliver exceptional wellness experiences. Beyond managing operations, you will actively perform treatments and therapies, ensuring every guest enjoys a personal and rejuvenating journey. Your role will help embody the hotel’s commitment to sustainability, mindfulness, and nature-inspired hospitality. Responsibilities: - Deliver professional spa treatments and therapies, including massages, facials, and wellness consultations. - Offer personalized recommendations for treatments and wellness programs tailored to guest needs. - Oversee daily operations, including scheduling, treatment room readiness, and guest flow. - Assist in training, mentoring, and motivating spa staff to maintain excellent service standards. - Collaborate with the marketing team to promote spa offerings and seasonal packages. - Monitor inventory levels and order supplies mindfully, staying true to Tella Thera’s zero-waste ethos. Qualifications: - Certified therapist with expertise in a range of treatments, such as massage, facials, or body therapies. - Proven experience in spa operations, ideally in a boutique or luxury setting. - Strong leadership and communication skills, with the ability to inspire and guide a team. - Passionate about wellness and sustainability.
spa
As the Maintenance Specialist at Tella Thera, you’ll play a crucial role in ensuring our boutique hotel operates efficiently, sustainably, and with the utmost respect for the natural surroundings. This position is key to maintaining the seamless, nature-inspired experience we provide to our guests, where thoughtful care and eco-conscious solutions are integrated into every detail. Responsibilities: - Perform regular inspections and maintenance of rooms, public spaces, equipment, and systems to ensure everything is in peak condition. - Swiftly address any guest-related maintenance requests with care and attention, ensuring minimal disruption to their experience. - Maintain a clean, safe, and aesthetically aligned environment, ensuring that all areas reflect the beauty and harmony of Tella Thera. - Implement preventative maintenance schedules, minimizing repairs and extending the life of our eco-conscious infrastructure. - Support our zero-waste and sustainability initiatives by using environmentally friendly materials and minimizing waste wherever possible. - Troubleshoot and repair appliances, HVAC, plumbing, and electrical systems, following best practices for energy efficiency and resource conservation. - Collaborate with the housekeeping, front desk, and other departments to identify and address maintenance needs proactively. - Regularly report on maintenance activities, providing suggestions for improvements that align with the hotel’s eco-conscious mission. - Stay updated on green technology and sustainable maintenance practices to ensure Tella Thera remains at the forefront of environmentally responsible hospitality. Qualifications: - Proven experience in a maintenance role, ideally within a hotel, boutique, or eco-friendly environment. - Strong skills in mechanical, electrical, and plumbing systems, with a commitment to eco-friendly maintenance solutions. - Excellent troubleshooting and problem-solving skills, with attention to detail and a proactive mindset. - Passion for sustainable practices and knowledge of eco-friendly maintenance methods. - A keen understanding of preventative maintenance and energy-saving practices.
At Tella Thera, our gardens are a reflection of our deep respect for Crete’s natural beauty and a central part of our guests’ experience. As the Gardener, you will nurture our landscape, bringing sustainable, eco-friendly practices to each green space. Your role will help create a serene, nature-inspired environment where guests can reconnect with the tranquility of the outdoors. Responsibilities: - Maintain gardens, pathways, and outdoor areas to reflect the natural beauty and harmony of Tella Thera. - Plant, prune, and care for a variety of local plants, herbs, and edible vegetation, emphasizing seasonal, native flora. - Support the guest experience by creating peaceful, scenic outdoor spaces ideal for relaxation, yoga, and nature-inspired activities. - Employ eco-friendly landscaping techniques, such as composting, water conservation, and natural pest control. - Develop and maintain herb and vegetable gardens, supporting our zero-waste kitchen with fresh, locally grown ingredients. - Work with other departments to integrate sustainability into the landscaping, enhancing the overall eco-friendly environment. - Ensure that garden designs, plant arrangements, and natural aesthetics align with the Tella Thera brand. - Regularly inspect plant health and soil conditions, taking proactive steps to maintain vibrancy and beauty. Qualifications: - Previous experience in gardening, landscaping, or horticulture, ideally within an eco-conscious or boutique environment. - Strong knowledge of native plants, sustainable gardening practices, and basic horticulture techniques. - Attention to detail and a passion for creating beautiful, peaceful natural spaces. - Genuine commitment to sustainability and experience with organic gardening or permaculture practices. - Understanding of natural resource conservation, with skills in efficient water use and waste minimization.
maintenance
